Terms & Conditions
Last updated date: December 27, 2025
Welcome to Mitea Jewelry. These terms and conditions ("Terms") govern your use of www.miteajewelry.com ("the website") and any related services provided by Mitea Jewelry ("us", "our" or "ours"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
1. General Terms
By using our website, you indicate that you are at least of the legal age of adulthood in your state or province, or you have informed us that you consent to allow any of your underage family members to use this website.
You may not use our products for any illegal or unauthorized purposes. Additionally, while using this service, you must also abide by all laws in your region (including but not limited to copyright laws).
You must not transmit any worm viruses or destructive codes.
Any violation or breach of these terms will result in your immediate loss of the right to use our services.
2. Products and Services
All products are subject to stock availability. We reserve the right to terminate the supply of any product at any time without prior notice.
We have made every effort to ensure that the colors and images of the jewelry displayed on the website are as accurate as possible. However, we cannot guarantee that any color displayed on your computer monitor is accurate.
We reserve the right to limit the quantity of any product or service provided. The descriptions and prices of all products may change at any time without prior notice, and are entirely at our discretion.
3. Pricing and Payment
All prices are indicated in the currency specified on the website and may change without prior notice.
We reserve the right to refuse any order placed with us. We have the authority (fully at our discretion) to limit or cancel the quantity purchased by each customer, each family, or each order.
Payment must be completed before the order is accepted. We accept the payment methods shown on the checkout page of the website.
You agree to provide all current, complete and accurate purchase and account information related to all transactions conducted on our website.
4. Transportation and Delivery
The shipping time and cost will vary depending on your location and the transportation method chosen during checkout. The provided estimated delivery time is for reference only and is not guaranteed to be accurate.
We are not responsible for any delays caused by customs, postal services, or other factors beyond our control.
The risk of loss and ownership of the purchased items are transferred to you upon delivery to the carrier.
5. Returns and Refunds
We hope you are completely satisfied with the goods you have purchased. Please contact us via email at cs@miteajewelry.com within [3] days after receiving your order. As the products are custom-made hair accessories, once sold, they cannot be returned or exchanged. Therefore, before making the purchase, please carefully read the relevant information of the products.
The items must be returned in their original condition, that is, unused, and all original packaging and labels must be attached.
6. Order Cancellation
If you wish to cancel your order, please contact us within 24 hours after placing the order. Please immediately contact us via email at cs@miteajewelry.com. We will do our best to meet your requirements, but orders that have been processed or shipped cannot be cancelled.
7. Intellectual Property Rights
All the content on this website, including but not limited to text, graphics, logos, images, product descriptions and software, are owned by Meite Jewelry or its content suppliers and are protected by intellectual property laws.
Without our prior written consent, you are not allowed to copy, distribute, modify, create derivative works, publicly display or use any content of this website in any other way.
8. User Account
When you register an account with us, you must provide accurate, complete and up-to-date information. Failure to do so will be regarded as a violation of these terms.
You are responsible for protecting the password used to access this website and for any actions or behaviors carried out using that password.
You must ensure that you do not disclose your password to any third party. If any security loopholes are discovered or your account is used without authorization, you must immediately notify us.
9. User Reviews and Content
By submitting comments, opinions or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sublicenseable license to use, copy, modify, adapt, publish, translate, create derivative works from, distribute and display such content worldwide in any media.
You represent and warrant that you own or control all rights to the posted content, that the content is accurate and error-free, and that its use will not violate these terms nor cause harm to any individual or entity.
We reserve the right to remove any content that we deem inappropriate, offensive or in violation of these regulations.